Terms of service

Terms of Service

Welcome to SHES FIRST. By accessing our website and placing an order, you agree to the following Terms of Service.

Orders

All orders are subject to product availability and order confirmation. We reserve the right to cancel or refuse any order at our discretion.

Product Information

We make every effort to display product colors, designs, and descriptions as accurately as possible. However, slight variations may occur due to lighting, photography, or screen settings.

Pricing

All prices are listed in Pakistani Rupees (PKR). SHES FIRST reserves the right to update prices, promotions, and product information without prior notice.

Payment

Orders will be processed after successful payment confirmation for prepaid orders. Cash on Delivery (COD) orders are subject to verification before dispatch.

Shipping & Delivery

Delivery times are estimates and may vary depending on location, courier services, weather conditions, or other unforeseen circumstances. SHES FIRST is not responsible for delays caused by third-party courier companies.

Exchange Policy

Customers may request an exchange within 7 days of receiving their order.

- If the product is damaged, defective, torn, or incorrect, an exchange will be provided after verification.
- If the customer wishes to exchange a product due to personal preference (design, color, or size change), a delivery and handling fee of Rs. 250 will apply.
- The product must be unused, unwashed, and in its original condition with all tags attached.

Order Cancellation

Customers may request order cancellation before dispatch. Once an order has been shipped, it cannot be cancelled.

Limitation of Liability

SHES FIRST shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Intellectual Property

All website content, including images, logos, product descriptions, and designs, is the property of SHES FIRST and may not be copied, reproduced, or used without permission.

Changes to Terms

SHES FIRST reserves the right to modify these Terms of Service at any time. Updated terms will be posted on this page and become effective immediately upon publication.

Contact Information

WhatsApp: +92 371 0255713

Email: hello.shesfirst@gmail.com